About Content Pack Out
In 2018, Matt and Taylor experienced a house fire that changed the course of their lives, and eventually, their work. When their own belongings were packed, cleaned, and carefully returned to them, they were struck by how much that experience shaped their recovery. That experience didn’t just change their lives. It shaped the standards that now guide every project we take on.
A Company Built From Personal Experience
Their experience became the foundation of Content Pack Out. Matt and Taylor didn’t start this company because they wanted another business opportunity.
They wanted to build the version they wished had existed for their own family.
A company built on clear communication, thorough documentation, organized systems, professional standards, and genuine care for the people behind every claim.
Having navigated the insurance process themselves, they understand both the emotional weight of losing what matters most and the practical importance of restoring it with precision. That firsthand experience continues to shape every decision, every process, and every standard followed by the Content Pack Out team today.
A Company Built From Personal Experience
Their experience became the foundation of Content Pack Out. Matt and Taylor didn’t start this company because they wanted another business opportunity.
They wanted to build the version they wished had existed for their own family.
A company built on clear communication, thorough documentation, organized systems, professional standards, and genuine care for the people behind every claim.
Having navigated the insurance process themselves, they understand both the emotional weight of losing what matters most and the practical importance of restoring it with precision. That firsthand experience continues to shape every decision, every process, and every standard followed by the Content Pack Out team today.
Experience You Can Trust
We hold IICRC, OSHA, iCAT, and Matterport certifications, and our approach is built on detailed evaluation, barcode inventory tracking, organized packout, contents cleaning, storage coordination, and pack-back services designed to reduce stress and bring peace of mind during difficult moments.
Because we've lived through a catastrophic loss ourselves, we understand both sides of this process, the emotional weight of losing what matters most, and the practical reality of what it takes to get it back.
Our values
Client-Centered Approach
We are committed to prioritizing the needs of our clients, consistently going above and beyond to deliver the highest standard of care and service throughout every interaction.
Consistency with CARE in Service
We strive to ensure that every client receives exceptional service, maintaining a uniform level of quality by strictly adhering to established systems and processes.
Protecting with Care
We treat every item entrusted to us with the utmost care and respect, safeguarding personal property as though it were our own, with the highest regard for its value and significance.
A Collaborative Team
Our team works collaboratively to uphold our core values, supporting one another in delivering superior results. We are dedicated to completing each project with the highest level of professionalism and excellence.
We know this season is hard.
No family should carry that burden alone. That’s why we show up with calm, clarity, and a proven process designed to protect what matters most.
Meet Our Team
The people behind the process. The heart behind the standards.
At Content Pack Out, we believe exceptional service begins with exceptional people. That’s why we don’t just hire employees—we invest in developing leaders. Every team member is trained through our documented standards, coached to grow personally and professionally, and encouraged to take ownership of every project they touch. We believe when our people grow, our clients receive better care, stronger communication, and greater peace of mind.
We believe the quality of our service will never exceed the quality of our people. That’s why we invest in both.
Matt Venable
Taylor Venable
Tonya Bizon
Reese Jones
Aiden Pierce
Logan Reinhold
Aldes Costa
Our Service Area
Proud to serve throughout Metro Atlanta and North Georgia
Content Pack Out is proud to serve families and restoration partners throughout Metro Atlanta and North Georgia.
When Everything Feels Uncertain, Start With Someone Who Understands
Let’s talk about what happened, answer your questions, and help you take the next step with confidence.